If you decide to return any of our products during the 15-day guarantee period after your initial purchase, you can receive credit for all unused products, if they are properly packaged, so they arrive in excellent condition. Any missing, damaged, or used products cannot be credited. Please be sure to include your order number. This will help us ensure you get the maximum credit for your returned items. Bows we do not recognize cannot be credited. In some cases, we reserve the right to refuse returns of any products -- if they are returned due to "incompatibility", "wrong products ordered" or other customer mistakes and ordering errors, or if your items are returned after our 15 Day Satisfaction Guarantee has expired. If such returns are accepted, a 15% restocking fee may apply. Other limits and conditions may apply, see our Guarantee Page).
Return Address:
Attn. Maria E. Perez
House of Bows
3724-c-189 Boca Chica Blvd.
Browsville, Tx 78521

WRONG ITEMS SHIPPED? In a few cases, we may have shipped you the wrong product by our mistake, different than the actual items you ordered. If that has happened, please call us immediately and directly to our number at 956-497-7458 so we can re-send your ourder at our expense.

Shipping & Handling: House of Bows charges $6.95 in shipping and handling to any state in the US. If you have questions concerning international shipping, shipping rates will be quoted individually.